Hi, I'm Ben

You don't have
to make that call.

Ben contacts customer service for you, keeps you updated and helps you discuss next steps - while you get on with your day.

Create an account See it in action

You listen in the whole time - and can jump in whenever you like.

Cancelled flight - refund status follow-upBroadband renewal - plan optionsFaulty headphones - replacement requestMissing parcel - delivery queryCar insurance - renewal discussionHotel charge - billing queryDuplicate payment - account reviewMobile contract - plan discussionBroken blender - service querySubscription - cancellation optionsCancelled flight - refund status follow-upBroadband renewal - plan optionsFaulty headphones - replacement requestMissing parcel - delivery queryCar insurance - renewal discussionHotel charge - billing queryDuplicate payment - account reviewMobile contract - plan discussionBroken blender - service querySubscription - cancellation options

What Ben does

One assistant for everyday customer-service calls

He can help follow up on a purchase or service issue, or discuss options for an ongoing service. Pick one per call.

Job one

Follow up on an issue

Refund still pending? Cancelled flight? Faulty product? Ben contacts the business and helps clarify what happened and what options are available.

A refund still being processed
Cancelled flights or deliveries
Billing questions or duplicate charges
A faulty product or service

Job two - new

Review a recurring service

Thinking about a renewal or ongoing service? Ben contacts the provider to ask about available plans, pricing and terms for you to consider.

Broadband and mobile renewals
Insurance renewal changes
Energy tariffs nearing renewal
Subscriptions and gym memberships

Not sure which you need? Choose job one for something that has already happened. Choose job two for an ongoing service or renewal you would like to discuss.

How it works

Three steps to a clearer conversation

Choose what to discuss

Tell Ben whether you need to follow up on an issue or review an ongoing service.

Ben contacts them

He waits on hold, shares the details you provide and keeps you updated.

You decide next steps

Watch it live, jump in anytime and review what the business says.

Ben's tools

You're always in control

Live transcript

The consented conversation on screen in real time, paused for private takeovers.

Whisper to Ben

Type a tip mid-call and Ben adapts.

Step in any time

One tap and your voice joins the call.

Hold music immunity

Ben sits through the hold music, not you.

Always above board

Ben says he's an AI on every call.

You approve everything

Binding decisions always come back to you.

Pricing

Plans for practical support

Start with chat. Choose a call plan when you're ready.

Free

Sidekick

£0

Chat with Ben

Max 40 chat messages / month

Prepare your case with Ben and review how the conversation could go.

Chat with Ben to build your case
Pre-flight case and safety check
40 chat messages a month
Case history and outcome summaries
Upgrade any time to let Ben call

Choose Free

Starter

Hero

£9.99/month

60 call minutes

Max 180 chat messages / month

A practical starting point for occasional customer-service calls.

60 call minutes a month
Live transcript when a call connects
Send notes to Ben mid-call
Step in with your own voice

Go Hero

Have a customer-service conversation to handle?

Create your first case

You don't haveto make that call.